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Shipping

Shipping

 

We keep a large number of items in stock in our NYC showroom and retail store in order for you to examine the products before you order them. Keeping everything in stock is impossible since we have more than 20,000 items in our catalog. Most items are custom made to order to your specifications.

 

 

Due to the large volume of shipments every month we get excellent discounted rates from Fedex, UPS, and other reputable companies when shipping by sea or freight. We pass the savings to you.

Shipping by air will take 2 to 10 business days.

Shipping by sea will take 4 to 12 weeks.

Shipping by freight takes 2 to 12 days.

 

 

All our shipments when they travel from Greece to NY are insured by us so if anything happens to the product we will work with the insurance company and get you a new or repaired like new product.

When we ship from NY to your location you are responsible for requesting to buy insurance on the package. We will choose the least expensive carrier among a list of reputable carriers but accidents do happen and some times packages do get damaged. The percentage of damaged packages is very small and the event of a lost package during transit is even smaller but insuring the package is always the safest thing to do. If the package does arrive damaged do not accept it and file a claim immediately. Feel free to contact us for advice but please know that the claim will have to be filed with the shipping/insurance company and payment will come from them.

 

Even if you are buying something from another company in Greece or New York please contact us to see if we can save you some money on shipping. The discount we receive reach up to 80% off regular shipping rates and the more we ship the more discounts we get. So, helping you with your shipping needs helps all of us.

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