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FAQ

FAQ

What is your shipping policy?

Please see our Terms and conditions page.

What is your return policy?

Please see our Terms and conditions page.

Can I place an order through e-mail?

Yes. If you feel more comfortable doing this, please e-mail: sales@alphaomegachurchsupplies.com. In the subject line, simply write "Order".

Do you have a physical store?

Yes, you can see our products in Maspeth, NY which is a neibourhood of New York City, New York.

Can I order a Gift Certificate?

Yes, please see the Gift Certificate page which will explain all the information you will need.

Do you have a printed catalog?

No.

Is it safe to place an order online through your website?

Yes, to protect you, our site is secured by 128-bit SSL (Secure Socket Layer) encryption, which means credit card numbers are sent with strong encryption to the payment gateway. Therefore, Lil' Sugarplum does not keep a local copy of your credit card number. It only goes directly to the authorization and payment gateway, so there is no risk of stolen numbers from our database.

Do you take special orders?

Yes, we take custom orders! When you place an order, just leave a note for us at check out or feel free to e-mail us explaining your needs before you place your order.

Do you ship internationally?

Yes, all over the world.


More Q & A coming (Feel free to e-mail us with any of your questions)

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